Our team stays at many hotels all around the world testing the property and service standard in every aspects.
We have Chinese and Japanese hotel experts on the team to make sure your property is ready to welcome the guests from these regions and make sure they are comfortable and want to come back. Our service extends to marketing and promoting your property to Asian markets.
Our usual process is:
1. to consult with your company about the issues as happened and introduce our suggestions, and to fix several key topics to test
2. to test your property undercover on the above topics
3. to come up with proposals to maximize the value of property as possible
4. to check if the issues are reduced or solved
5. to check over a certain period of time to make sure the complete execution/installation of the countermeasures
We also stay at many hotels privately and will publish some of our examples soon or later on the news section.